Getting Help
MyOwnLifeOS is a personal project, not a commercial product with a support desk. That said, questions and bug reports are welcome and we read every one.
Email [email protected] for anything related to your account, connected applications, or the Service itself. We typically respond within a few business days. There is no guaranteed response time or uptime SLA.
What to Include in a Report
The more of this you can supply, the faster the fix:
- The email address you sign in with
- What you were doing, and what you expected to happen instead
- The page URL where it happened
- The approximate date and time, including your time zone
- Which application was involved (inbox0, Summarizer, DrawmaticAI, OwnScribe, owncodereviewer, Gopher, Weekly, Almanac)
- A screenshot, if the problem is visual
Please do not paste passwords, API keys, or OAuth tokens into a support email. We never need them.
Common Issues
Sign-in fails or loops back to the login page. MyOwnLifeOS signs you in with Google OAuth. Confirm you are using the Google account tied to your invite, then clear cookies for this site and try again. If signup is in invite-only mode, an account without a valid, unexpired invite cannot be created.
A connected app is not showing data. Connections are opt-in and default to OFF. Check your connection settings and confirm the application is connected. MyOwnLifeOS queries connected apps in real time, so if the source application is down or you are signed out of it, results will be empty.
Changes are not appearing. Reload the page with a hard refresh. Pages are served with no-store headers, but a proxy or an installed home-screen app can still hold an older copy.
An app works on its own but not through MyOwnLifeOS. That is expected and by design. Every application works independently without MyOwnLifeOS. Connecting is optional, and severing a connection never breaks the underlying app.
Account and Data Requests
MyOwnLifeOS is a consent router. It stores only your account record and routing metadata, which is the list of applications you have connected. It never stores your emails, meeting notes, diagrams, code, or calendar events.
To sever a connection, use your connection settings. The change takes effect immediately.
To delete your account and its connection metadata, email [email protected] from the address you sign in with.
Content held inside a connected application is governed by that application, not by MyOwnLifeOS. Deleting your MyOwnLifeOS account does not delete data in those applications.
Privacy and Legal
Privacy questions, data access requests, and anything covered by the Privacy Policy go to [email protected].
Questions about the Terms of Service go to [email protected].
Security Reports
If you believe you have found a security issue, email [email protected] with the details and please do not disclose it publicly until it has been addressed. Do not test against other users' accounts or data.
Contact
Email: [email protected]
Operator: Ovais Quraishi